Privacy Policy

Last updated: 15 September 2026

This policy explains what personal data [LEGAL ENTITY NAME] collects when you use blankmusk.com, why we collect it, and what rights you have.

What we collect

Order and account data: name, billing and delivery address, email address, phone number, and order history. Personalization content: any text, dates, names or images you submit to be printed. Technical data: IP address, browser type, device type and pages visited. Communications: messages you send us and our replies.

Why we use it

To take and fulfil your order, to process payment, to arrange delivery, to handle returns and support requests, to prevent fraud, to meet our legal and tax obligations, and — only if you have opted in — to send you our newsletter. You can unsubscribe from any marketing email using the link in that email.

Payment data

Card and bank details are collected and processed directly by our payment partners, including Razorpay. We never see or store your full card number, CVV or UPI credentials. The payment provider’s own privacy policy applies to that processing.

Cookies

We use cookies to keep your cart working, to remember preferences, and to understand how the site is used. You can block or delete cookies in your browser, though parts of the site may stop working if you block essential ones.

Who we share it with

Payment processors, shipping and courier partners, our print and fulfilment partners, and service providers who host or maintain the site. We share only what each of them needs. We do not sell your personal data. We may disclose data where the law requires it.

How long we keep it

Order and invoice records are kept for as long as tax and accounting law requires. Personalization files are kept while we may still need to reprint or handle a claim, then deleted. Marketing consent is kept until you withdraw it.

Your rights

You can ask us for a copy of your data, ask us to correct it, ask us to delete it where we are not required to keep it, or withdraw consent to marketing. Write to [SUPPORT EMAIL] and we will respond within a reasonable period.

Security

The site is served over HTTPS and access to order data is restricted to staff who need it. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Contact

[LEGAL ENTITY NAME], [REGISTERED ADDRESS]. Email [SUPPORT EMAIL]. Phone [SUPPORT PHONE].